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Author: Nikolay Bulava, CEO
Integros features TimeLine Viewer, SugarCRM add-on that helps to facilitate a 360° view in the CRM system by posting its and other systems’ value adding activities on the time line.
This is an opening article of our series TimeLine Viewer best practice usage where we will share hands-on guidance on adding the content to TimeLine Viewer in order to increase users’ performance and comfort of work. Read more
Author: Nikolay Bulava, CEO
CRM market gurus and analysts are convinced that User Adoption is one of the key factors of high ROI in CRM system.
There is an endless list of tasks in CRM processes, which for objective reasons change dynamically: Read more
Author: Nikolay Bulava, CEO
360° view of the customer is a very popular concept, as it significantly reduces time for the search of the right information. TimeLine Viewer by Integros, a SugarCRM plugin which creates new possibilities for implementation of 360° view approach, is aimed to make work with a CRM system more comfortable and user-friendly.
Despite the fact that SugarCRM is truly good at enabling the 360 ° view approach, there is no limit to perfection. There are three reasons to start using TimeLine Viewer. Read more