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Peculiarities of Outsourcing CRM System Customization Services

Peculiarities of Outsourcing CRM System Customization ServicesAuthor: Anna Petelina, Product Manager

Finding a competent outsource provider can be a real challenge on the one hand, but on the other hand it can bring significant advantages to your business since you get an educated workforce and availability of labor.

One may wonder. Why do I have to engage a CRM outsourcing company? To find out the answer just ask yourself: do I have the time or technical expertise to maintain or enhance my CRM system? Probably not. Read more »

Integros Is Among the Top 100 CRM Blogs

SugarCRM Releases Quotes to Help Organizations Generate Revenue FasterJune 1, 2017 – The Best CRM blogs have been selected by Feedspot from thousands of the top CRM websites using search and social metrics.

The choice of blogs was based on the following criteria:

• Google reputation and Google search ranking

• Influence and popularity on Facebook, twitter and other social media sites

• Quality and consistency of posts

• Feedspot’s editorial team and expert review Read more »

Why Do Employees Resist CRM Implementation and What Can We Do About That?

Why Do Employees Resist CRM Implementation and What Can We Do About That?Author: Nikolay Bulava, CEO

Anyone who has ever been responsible for CRM implementation has faced the employees’ resistance. In this article, we will examine the reasons for such reaction, possible methods for their elimination and impact of these methods on CRM project budgets.

While analyzing dozens of projects on CRM implementation and business processes optimization where I was involved as a business consultant and project manager, the following clusters of reasons have been identified: Read more »