Sugar Overview

Unified CRM Platform for Enterprises of Any Size and Industry

  • Contextual intelligence in a single view for better, faster, and smarter decisions
  • 360-degree of customer activity history
  • Smart forecasts and advanced reporting
  • Activity streams for quick feedback and better collaboration
  • Enterprise-level opportunity management
  • Consistent user experience across mobile and desktop
  • Automated workflows, approvals, day-to-day tasks
  • Personalized information to engage and drive customer responses
  • Ability to analyze sophisticated marketing programs with Marketo and Act-On integration
  • Campaign-to-deal reporting to monitor marketing investment and return
  • Better e-mail marketing and drip campaigns
  • Reduced case and issue handling time
  • Shared customer knowledge base decreases support costs
  • Customer's self-service portal for expert advice and faster support
  • Unlimited support cases and phone support

Clear, Predictable Pricing with No Hidden Fees or Forced Upsells to More Expensive Editions

Sugar Professional


Per user per month, billed annually

Included features:

  • Sales automation and forecasting
  • Marketing lead management
  • Support automation
  • Call center automation
  • Reporting & Dashboards
  • SugarCRM Mobile
  • Cloud or on-premise deployment
  • 15GB storage
  • Unlimited Studio customizations
  • Unlimited online support

Sugar Enterprise


Per user per month, billed annually

Included features:

Sugar Professional functionality plus

  • Revenue Line Item Level Opportunity Tracking Forecasting
  • Product Level Quotes
  • Advanced Workflow
  • Role-based Views
  • 100 Concurrent Customer Self-service Portal Users
  • SQL-Based Reporting Access o Support for DB2, Oracle, SQL Server (On-site)
  • 12×5 (hours/days) Email and Phone Support
  • 60GB storage

Sugar Ultimate


Per user per month, billed annually

Included features:

Sugar Enterprise functionality plus

  • 24×7 support
  • Assigned Technical Account Manager
  • 250GB storage
  • Up to 5 sandbox instances (On-Demand)

We Make Your Work in CRM System Convenient and Efficient

sugarcrm customization


We can develop the unique solutions to address your specific needs.

sugarcrm integration


We can help you integrate your CRM system with existing applications.

sugarcrm performance tuning

Data Migration

We can assist you in migrating existing data into a new CRM system.

sugarcrm upgrade


Sugar Users and Admins will get all the necessary knowledge for efficient work.

sugarcrm upgrade


You will get full technical and consulting support after implementation.