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Future of CRM Systems: Trends and Forecasts of CRM Industry for 2015

Future of CRM Systems: Trends and Forecasts of CRM Industry for 2015Nothing stands still, especially in case of modern technologies. This is also subject to such a fast-growing industry as CRM. However, the most recent statistics help us catch those changes.

What is waiting for CRM industry in future? CRM systems in 2015 – how will they look like? What are the latest trends in CRM? You will find the answers for all these questions in a new article. Here it is. Read more »

Gamification in SugarCRM: A Little Customization to Motivate Your Sales Team

How to Customize SugarCRM to Foster Sales Reps MotivationAuthor: Zlatyslava Topchyi, Marketing Manager

Are your sales reps engaged at work? Before answering, consider the next stat: according to Dale Carnegie and MSW survey, 71% of all employees are not fully engaged. Let’s go back to our question: if your answer is positive, you are lucky. If not, in this article, we show how to improve sales staff engagement by customizing SugarCRM.

Before we start, look at the one more amazing fact: companies with engaged employees outperform those without by up to 202%. Tempting, isn’t it? Read more »