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CRM Innovations: Your Path to Outstanding Business Performance and Customer Experience

CRM Innovations: Your Path to Outstanding Business Performance and Customer ExperienceMay 17, Nicosia, Cyprus – Integros LLC held a conference for CxOs looking for innovations and ways to optimize their business performance. The participants obtained valuable practical insights and found out how enterprises can improve their relationships with customers and enhance their overall operation by using modern CRM technologies for business.

Some of the hot-button issues covered during the conference Read more »

Must-Have SugarCRM Customization: Make Skype Calls Right from Your CRM

How to Customize SugarCRM: Adding Link to Skype CallAuthor: Pavel Chumachenko, Software Engineer

We are always striving to make work in SugarCRM more convenient and efficient and here we share the most interesting solutions on SugarCRM customization. While filling in data concerning a Lead or a Contact, users of CRM systems frequently include the person’s accounts on different social networks or instant messengers. And while following a link in any social network is a piece of cake, making a Skype call can be much more complicated provided that you know only Skype Name. Read more »