Author: Pavel Chumachenko, Software Engineer
We continue to share our experience in SugarCRM customization and today article is devoted to one method out of many on how to check the correctness of a website input into the field and to make sure that it really exists.
As for the article, let us define the notions “validation” and “verification”: Read more
November 24, Riga – Integros LLC jointly with SugarCRM Inc. held a conference for sales, marketing and customer service executives. The representatives of famous Latvian and Lithuanian companies learnt about the capabilities of modern CRM systems for improvement of CRM processes efficiency:
• Development of sales production line based on Sugar 7 platform
• Development of integrated multichannel CRM system and support of customer data quality due to Talend and Red Hat JBoss BRMS technologies Read more
Author: Alexey Yaroshenko, Software Engineer
One of the criteria of data quality with a CRM system is completeness. Unfortunately, sometimes users ignore proper data input, which leads to negative consequences, such as inability to find important data when it is needed, as well as time expenditure for updating incomplete data. All these issues can be avoided, providing control over data input by a user. Let’s have a good look how to customize SugarCRM to achieve it (by the example of partitioning the field with a phone number into 3 segments). Read more