Author: Katerina Burlaka, CRM Consultant
SugarCRM has proved the efficiency of solving the customers’ actual issues. SugarCRM is a system, used by tens of thousands of companies of different size across a broad range of industries all over the world.
How good and precise could be CRM system in meeting customers’ business requirements? How fast does SugarCRM system operate? How quick and prompt could be the work of the users inside the system? Read more
When we make a really serious purchase, such as a CRM system, we try to consider all the “ins and outs” of our buying: to read reviews, check out surveys and get a trial version. Thus, we can understand whether the product represents value for money or not, whether it will help achieve our goals or not, whether it is convenient enough or not, etc. To facilitate your choice and to dispel doubts, we published the results of a survey conducted by Forrester in collaboration with CustomerThink among 414 business and technology decision makers who have recently implemented the CRM system. Read more
Banking industry is changing at an alarming rate. The first and the major reason for this shift is massive technological change.
A panel of close to 100 global financial services leaders presented its vision of the future of retail banking. Here is an excerpt of the new Digital Banking Report entitled, ‘2016 Retail Banking Trends and Predictions’, sponsored by Kony, Inc. being released shortly. Read more