General

Webcast: Let’s Practically Apply SugarCRM Configuration over Code Development. Part 1 [Recording]

SugarCRM Webinar: Let’s Practically Apply SugarCRM Configuration over Code Development [Recording]As an open source CRM solution, SugarCRM is highly customizable. It is no wonder that many companies choose and love SugarCRM for its unparalleled flexibility. However, sometimes customization requires code changes that take time and money. Our experience shows that a lot of such tasks can be solved with configuring instead of programming. This is possible due to Logic Builder, a cloud visual tool belt for SugarCRM configuration. With Logic Builder, you can customize your CRM system in a fast and easy way without writing even a line of code. Read more »

How Sugar Solves Your IT Department’s Biggest CRM Challenges

How Sugar Solves Your IT Department’s Biggest CRM ChallengesWhile sales and customer service teams live inside the CRM on a daily basis, it’s the IT department that is responsible for executing a successful deployment plan, and for the vital function of integrating the CRM with other tools like email and your ERP. In short, your core CRM selection team should work closely with IT to ensure the CRM can be (and is) set up correctly.

In this post, let’s examine some of the biggest CRM challenges that IT organizations must face, and how Sugar can help: Read more »