Author: Viktoriia Polishchuk, CRM Consultant

When I first met Logic Builder I was intrigued. I have already worked with other visual designers, like Red Hat BPMS and I even used to code myself once upon a time. One of the reasons I’m not a developer now is that I loved designing algorithms, but I used to dread coding itself. The more code I had the harder it was to recognize my logic behind it. I wanted a picture I can absorb in one glance, not a pile of code text, where I get lost. Read more »

As an open source CRM solution, SugarCRM is highly customizable. It is no wonder that many companies choose and love SugarCRM for its unparalleled flexibility. However, sometimes customization requires code changes that take time and money. Our experience shows that a lot of such tasks can be solved with configuring instead of programming. This is possible due to Logic Builder, a cloud visual tool belt for SugarCRM configuration. With Logic Builder, you can customize your CRM system in a fast and easy way without writing even a line of code. Read more »

Author: Nikolay Bulava, CEO

In this SugarCRM tutorial, we will consider where and how to find events for TimeLine Viewer, a plugin for SugarCRM.

For this, you should answer several simple questions:

1. What data sources (SugarCRM modules, subpanels, reports) have to be looked through to restore the chronological order of events and grasp the situation. Read more »