Author: Nikolay Bulava, CEO
Symptoms are manifestations of the disease rather than the disease itself
What we see as an obstacle on the way to the goal, and what we want to fix with the CRM system implementation is often a consequence rather than a cause. Since we want to achieve results, we need to fight the cause of the negative phenomena. Read more
Author: Dmytro Chupylka, Consulting Director
Are you often asked about important things that have happened to you lately?
It reminds us of an epic conversation between a parent and a kid:
– What did you do at school today?
It is amazing how it is simple and, at the same time, difficult to express the depth and history of one day from the kid’s life. You need to have a talent of a storyteller and skills to place accents. Read more
April 06, 2017 – Most SugarCRM users know that it offers a 360° view of customer interactions, which is a real help. It seems to be redundant, however, this full visibility can be even “fuller”. Integros hosted a SugarCRM webinar on how to go beyond the standard possibilities of Sugar Activity Streams by improving a 360° approach.
The attendees found out how to quickly and easily resolve a wide range of such typical business challenges, as: Read more