A few time ago we shared how to save time and improve personal efficiency using a power of SugarCRM platform and TimeLine Viewer, a Sugar 7 add-on for collecting any important events from Sugar CRM database or from other systems and visualising them like a news feed.

Now everyone can use TimeLine Viewer not only on a Sugar desktop application but also on iPhone, iPad or gadgets on Android. Read more »

With the wide range of different CRM solutions on the market, it can be challenging to figure out exactly which one is right for your business. Should you pick the mainstream one that is most widely known? Or go with a smaller platform that might be more tailored to your specific business objectives?

Have you ever wondered what factors you should focus on as you’re going through a CRM evaluation, and as you’re talking to different CRM vendors? Read more »

Author: Nikolay Bulava, CEO

If you wish to be successful in nowadays business, you need to both have effective lead generation machine and deliver positive Customer Experience. It’s an axiom.

There are 3 typical destroyers of CX that are very often presented together with omnichannel lead generation processes: Read more »