General

Sugar Fall ’18 Is Live

Sugar Fall '18 is LiveSugar Fall ’18 is now live and available for all customers hosted in the Sugar cloud environment. Fall ’18 is the next step in our core Sugar Cloud updates, providing accelerated delivery of new innovations for cloud customers, as well as heightened levels of predictability for Sugar updates.

Sugar Fall ’18 will significantly benefit customers running in the Sugar cloud environment. In the following video, SugarCRM Chief Marketing Officer and Co-Founder, Clint Oram, highlights the major features of this release. More details on all of the exciting Fall ’18 updates are explained further after the video. Read more »

Webcast: Let’s Practically Apply SugarCRM Configuration over Code Development. Episode 4 [Video]

Webcast: Let’s Practically Apply SugarCRM Configuration over Code Development. Episode 4 [Video]The new episode from our webcast series is here! This time we delved into a very sensitive issue – customer data privacy. GDPR and other data privacy regulations made this issue a pain point for many companies, and today we want to share our lifehacks on how to customize Sugar without programming to make your processes more standards-compliant.

Sometimes leads do not give an explicit consent to process their data (e.g. when you generate leads via phone or offline events/communication). The new SugarCRM webcast will show you how to automate the process of email address validation and asking consent to personal data processing and thus to enhance email channel reliability. Find out how to configure this automation in Sugar at the webcast “Verifying email address & asking consent for using it”. Read more »