June 1, 2017 – The Best CRM blogs have been selected by Feedspot from thousands of the top CRM websites using search and social metrics.

The choice of blogs was based on the following criteria:

• Google reputation and Google search ranking

• Influence and popularity on Facebook, twitter and other social media sites

• Quality and consistency of posts

• Feedspot’s editorial team and expert review Read more »

Author: Nikolay Bulava, CEO

Anyone who has ever been responsible for CRM implementation has faced the employees’ resistance. In this article, we will examine the reasons for such reaction, possible methods for their elimination and impact of these methods on CRM project budgets.

While analyzing dozens of projects on CRM implementation and business processes optimization where I was involved as a business consultant and project manager, the following clusters of reasons have been identified: Read more »

Author: Nikolay Bulava, CEO

Symptoms are manifestations of the disease rather than the disease itself

What we see as an obstacle on the way to the goal, and what we want to fix with the CRM system implementation is often a consequence rather than a cause. Since we want to achieve results, we need to fight the cause of the negative phenomena. Read more »