CRM & SugarCRM Business Insights

SugarCRM 7: Going with the Customer [Infographic]

Author: Anna Petelina, Business Development Manager

The prerequisites for a CRM system upgrade may include the need of business modernization as well as the trivial obsolescence of software. However, progress for progress’s sake must be discouraged. Therefore, regardless of the reasons, such modernization must be truly justified and protected from the possible risks. The infographic below gives an adequate and rational explanation why migration from SugarCRM 6 to SugarCRM 7 is “worth the candle” and contains the steps that are necessary for a successful upgrade. Read more »

How CRM Contributes to a Company’s Success? CEOs’ Perspectives [Infographic]

Author: Zlatyslava Topchyi, Marketing Manager

In Gartner’s 2015 CEO survey, 25% of CEOs told that technology is among their top three business priorities. The new year has started – will it bring the change to the last year’s trend? Not a bit of it! According to forecasts, technology will play a big role in 2016, helping innovative CEO’s achieve their business goals. Here is an infographic that will shed light on primary business issues and strategies of companies’ leaders for the nearest future and tell how digital capabilities help to implement those strategies. Read more »

The 4 Cornerstones of Successful CRM System Implementation

The 4 Cornerstones of Successful CRM System ImplementationWhen we make a really serious purchase, such as a CRM system, we try to consider all the “ins and outs” of our buying: to read reviews, check out surveys and get a trial version. Thus, we can understand whether the product represents value for money or not, whether it will help achieve our goals or not, whether it is convenient enough or not, etc. To facilitate your choice and to dispel doubts, we published the results of a survey conducted by Forrester in collaboration with CustomerThink among 414 business and technology decision makers who have recently implemented the CRM system. Read more »