Author: Nikolay Bulava, CEO

Every business uses not only tasks, calls and meetings but also a lot of key dates and deadlines to develop successful and profitable relationships. SugarCRM is a fantastic tool that helps to collect and manage any customer data.

The flexible structure of Sugar data allows creating tasks, calls and meetings related to any CRM object both standard such as Account, Contact, Task, Quote, Opportunity, etc. and custom ones. Read more »

When it comes to business success, understanding customers is key.

At SugarCRM we’ve always focused on helping our customers to develop better business relationships. To build those relationships and stay relevant in the eyes of their customers, businesses need to pay close attention to what their customers’ behaviour is telling them.

The latest Sugar release gives our customers access to higher quality information and improved collaboration facilities, ensuring businesses can base decisions on customer and employee insights. Read more »

Each business is unique, but in any business, all CRM users need to monitor and manage multiple future actions:

• date & time of calls and meetings
• start and finish date of tasks
• expected close dates for opportunities, RLI, quotas
• “valid until” dates for quotes or proposals Read more »