CRM & SugarCRM Business Insights

SugarCRM’s Summer 18 Release Responds to the Most Important Themes in CRM Today

SugarCRM’s Summer 18 Release Responds to the Most Important Themes in CRM TodayWith technology having become ubiquitous in our home and social lives it is crucial that the social trends we see in these spaces help drive how technology is developed and deployed in the business world.

At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. At home, people can access user-friendly online tools to belong, share and respond. It should be no different in the workplace. Read more »

Webcast: Let’s Practically Apply SugarCRM Configuration over Code Development. Part 2 [Recording]

SugarCRM Webinar: Let’s Practically Apply SugarCRM Configuration over Code Development - Part 2 [Recording]Entering data in the CRM system is not enough, it is important to keep the information up-to-date.

The manual update is a routine and time-consuming task, and today we will talk about how to automate the process. During our SugarCRM webcast, we will show you how to solve the task “When Contact leaves the Company, remove Contact from Opportunity participants and/or assign Task to the manager on Contacts List update”. Most importantly, you absolutely do not need programming knowledge for such SugarCRM customization. That’s great, isn’t it? Read more »

SugarCRM Named Best CRM for the Fourth Year in a Row

SugarCRM Named Best CRM for the Fourth Year in a Row Yet again, when it comes to customer satisfaction – Sugar delivers!

SugarCRM has once again come out on top as the leading CRM platform, for the fourth consecutive year.

The results are in from PC Magazine’s annual Business Choice survey, which asks readers for their opinion on reliability, tech support experience and overall satisfaction on a range of CRM platforms. 98 companies in total were scored, of which only six made the mark with only one clear winner – SugarCRM, with outstanding scores in most categories. Read more »