Messengers and chats have changed the world of customer service. Customers prefer them to conventional channels, like telephoning and emailing, as it is an easy, quick and convenient way to communicate with companies. Here are five quick tips to empower your customer service via messengers and chats: Read more
CRM & SugarCRM Business Insights
Gartner Magic Quadrant for Sales Force Automation 2020: SugarCRM Named a Visionary
According to Gartner’s 2020 sales force automation report, the SFA market grew 11.1% and reached an estimated $7.8 billion in 2019. With respect to this fact, two forecasts can be made: 1) sales force automation will continue to be in demand; 2) with the variety of vendors, choosing the right solution for companies will become more difficult. Gartner evaluated 15 vendors based on each company’s “completeness of vision” and its “ability to execute”. The detailed report will help buyers to choose the solution that best fits their requirements. Read more
Easy Way to Save 4+ Days and Ensure the Excellent Experience to Every CRM User
Author: Nikolay Bulava, CEO
If you have doubts that it is possible, read this article to the end and find out how to save time for every CRM user and make their work more efficient and comfortable.
Processing the list of leads, we click on a linked company to review related details. Read more