CRM & SugarCRM Business Insights

SugarCRM Unveils Radical New Approach for Driving Revenue Analytics

Cutting-Edge Technology Acquired via Corvana Gives Customers Early, Actionable Insights and Trend Analysis

CUPERTINO, California – September 25, 2019 – SugarCRM Inc.®, a company that helps organizations deliver exceptional customer experiences, today announced Sugar Discover, a sophisticated analytics solution acquired from Corvana, a leader in advanced CRM Analytics that provides insights to even the most complicated revenue analytics questions, accurately and fast. Sugar customers can look forward to automating 24/7 monitoring of CRM data, detecting events, feeding users what they need to know, and guiding them to answers. Read more »

SugarCRM & GoToWebinar: 3 Steps to a Perfect Automated Follow-Up

SugarCRM and GoToWebinar Integration: 3 Steps to a Perfect Automated Follow-UpAuthor: Zlatyslava Topchyi, Marketing Manager

High five if you also find webinars a cool marketing tool. We are not the only ones who think so – 75% of B2B marketers and sales leaders say webinars are the best way to generate high-quality leads. While these leads are hot, it’s important to quickly and efficiently process them and to send a relevant follow-up email. If you hold webinars regularly, this process needs maximum automation. Let’s see how we can achieve it. Read more »

SugarCRM Announces Sugar Serve, an Innovative New Offering Focused on Customer Support

Integrated Console Experience Revolutionizes Customer Support Processes

CUPERTINO, Calif. – August 1, 2019 – SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, today announced Sugar Serve, a game-changing new offering for automation of customer support processes that puts everything agents need to work a support case right at their fingertips, in an integrated and optimized console experience. Read more »