CRM & SugarCRM Business Insights

Modern CRM Systems As a Way to Boost CRM Processes Efficiency

Modern CRM Systems As a Way to Boost CRM Processes EfficiencyNovember 24, Riga – Integros LLC jointly with SugarCRM Inc. held a conference for sales, marketing and customer service executives. The representatives of famous Latvian and Lithuanian companies learnt about the capabilities of modern CRM systems for improvement of CRM processes efficiency:

• Development of sales production line based on Sugar 7 platform

• Development of integrated multichannel CRM system and support of customer data quality due to Talend and Red Hat JBoss BRMS technologies Read more »

CRM in Telecoms: On the Way to Customer-Centricity

CRM in Telecoms: On the Way to Customer-CentricityTelecommunication industry is highly competitive business. Generally, customers use telecommunication services for a long time, so the cost of the customer loss may be really significant. Therefore, telco companies build their business strategies on the customer-centric approach. And implementation of this approach requires an efficient tool for customer relationship management. Learn more about the benefits of CRM systems for telecommunication industry. Read more »