April 06, 2017 – Most SugarCRM users know that it offers a 360° view of customer interactions, which is a real help. It seems to be redundant, however, this full visibility can be even “fuller”. Integros hosted a SugarCRM webinar on how to go beyond the standard possibilities of Sugar Activity Streams by improving a 360° approach.

The attendees found out how to quickly and easily resolve a wide range of such typical business challenges, as: Read more »

Author: Nikolay Bulava, CEO

Integros features TimeLine Viewer, SugarCRM add-on that helps to facilitate a 360° view in the CRM system by posting its and other systems’ value adding activities on the time line.

This is an opening article of our series TimeLine Viewer best practice usage where we will share hands-on guidance on adding the content to TimeLine Viewer in order to increase users’ performance and comfort of work. Read more »

Author: Nikolay Bulava, CEO

CRM market gurus and analysts are convinced that User Adoption is one of the key factors of high ROI in CRM system.

User Adoption depends on your attention to “details”

There is an endless list of tasks in CRM processes, which for objective reasons change dynamically: Read more »