CRM & SugarCRM Business Insights

How to Improve Price Management by Integrating SugarCRM with JBoss BPM Suite

How to Improve Price Management by Integrating SugarCRM with JBoss BPM SuiteAuthors: Yevheniy Fedorenko and Katerina Burlaka, CRM Consultants

The right pricing strategy not only helps companies to maximize profits, but also to build tight and long-lasting relationships with customers. However, price management is not a piece of cake even for small businesses, and with the growth of a company, the number and complexity of business processes increase. This poses the questions: “How to respond quickly to these changes?” and “How to facilitate the implementation of new complex business rules and save on it?”. Read more »

What Affects CRM Systems Differences?

What Affects CRM Systems Differences?Author: Nikolay Bulava, CEO

Very often, in the process of choosing a CRM platform we ask ourselves a question: “What really distinguishes CRM systems among one another and what influences a CRM system’s peculiarities?” Obviously, our business goals make CRM systems different from one another, but if we want to choose a right CRM platform, what should we take into account first? Read more »

5 Great Examples of Customizing SugarCRM Notifications that Boost Sales Reps Efficiency

5 Great Examples of Customizing SugarCRM Notifications that Boost Sales Reps EfficiencyAuthors: Katerina Burlaka and Sergey Karpenko, CRM Consultants

Sales professionals spend loads of time communicating with customers, so it’s no wonder that they don’t want to lose sight of anything valuable in the process. But how can they do it?

It’s no secret that almost any CRM system has built-in mechanisms that allow setting up a range of certain notifications. Read more »