CRM & SugarCRM Business Insights

What Did You Do in SugarCRM Today?

What Did You Do in SugarCRM Today?Author: Dmytro Chupylka, Consulting Director

Are you often asked about important things that have happened to you lately?

It reminds us of an epic conversation between a parent and a kid:
– What did you do at school today?
– Nothing.

It is amazing how it is simple and, at the same time, difficult to express the depth and history of one day from the kid’s life. You need to have a talent of a storyteller and skills to place accents. Read more »

Webinar: How to Get a 360° View of Value Adding Activities in SugarCRM [Video]

How to Get a 360° View of Value Adding Activities in SugarCRMApril 06, 2017 – Most SugarCRM users know that it offers a 360° view of customer interactions, which is a real help. It seems to be redundant, however, this full visibility can be even “fuller”. Integros hosted a SugarCRM webinar on how to go beyond the standard possibilities of Sugar Activity Streams by improving a 360° approach.

The attendees found out how to quickly and easily resolve a wide range of such typical business challenges, as: Read more »

Effective Message in SugarCRM. TimeLine Viewer Best Practice

Effective Message in SugarCRM. TimeLine Viewer Best PracticeAuthor: Nikolay Bulava, CEO

Integros features TimeLine Viewer, SugarCRM add-on that helps to facilitate a 360° view in the CRM system by posting its and other systems’ value adding activities on the time line.

This is an opening article of our series TimeLine Viewer best practice usage where we will share hands-on guidance on adding the content to TimeLine Viewer in order to increase users’ performance and comfort of work. Read more »