Author: Nikolay Bulava, CEO

Sugar Community Edition (Sugar CE) is a not bad choice that allows building a crm system for small business and save some money on the start. Obviously, when your business is rising your CRM system must rise too. As a SugarCRM certified partner I regularly receive a question from companies’ CEOs and owners: why should we worry about migration from Sugar Community up to Professional or Enterprise? Read more »

Authors: Yevheniy Fedorenko and Katerina Burlaka, CRM Consultants

The right pricing strategy not only helps companies to maximize profits, but also to build tight and long-lasting relationships with customers. However, price management is not a piece of cake even for small businesses, and with the growth of a company, the number and complexity of business processes increase. This poses the questions: “How to respond quickly to these changes?” and “How to facilitate the implementation of new complex business rules and save on it?”. Read more »

Author: Nikolay Bulava, CEO

Very often, in the process of choosing a CRM platform we ask ourselves a question: “What really distinguishes CRM systems among one another and what influences a CRM system’s peculiarities?” Obviously, our business goals make CRM systems different from one another, but if we want to choose a right CRM platform, what should we take into account first? Read more »