Nothing stands still, especially in case of modern technologies. This is also subject to such a fast-growing industry as CRM. However, the most recent statistics help us catch those changes.

What is waiting for CRM industry in future? CRM systems in 2015 – how will they look like? What are the latest trends in CRM? You will find the answers for all these questions in a new article. Here it is. Read more »

Are your sales reps engaged at work? Before answering, consider the next stat: according to Dale Carnegie and MSW survey, 71% of all employees are not fully engaged. Let’s go back to our question: if your answer is positive, you are lucky. If not, in this article, we show how to improve sales staff engagement by customizing SugarCRM.

Before we start, look at the one more amazing fact: companies with engaged employees outperform those without by up to 202%. Tempting, isn’t it? Read more »

Author: Anna Petelina, Business Development Manager

Did you know that the average annual revenue growth in companies with well-coordinated and well managed work of sales and marketing departments is 32%, compared to companies of the same industry, which pay little attention to cooperation of these interfacing departments (ABERDEEN GROUP, 2013 )? Read more »