Author: Nikolay Bulava, CEO

We are glad to present a new cool feature in TimeLine Viewer – filtering My TimeLine feed based on the regular Sugar report.

You may ask: What do I get from this and how it will make my work easier?

For answering let’s take a common challenge for an Account Managers or/and a Customer Success Managers: to control all service events and history that are related to their clients. Read more »

Customer relationship management (CRM) has seen quite the evolution over the last several years. For a long time, companies and brands utilized multiple disparate tools to attract and retain customers, and often without any real cohesive strategy around that goal.

As CRM mega platforms like Salesforce and Microsoft Dynamics 365 emerged, CRM became more of a strategic undertaking. But those platforms were mostly accessible only to major enterprises, due to their cost and difficulty of installation. Read more »

Webinars are very popular among users as this is a faster and more comprehensible way to gain new knowledge and find fresh ideas. We at Integros, consider webinars to be an excellent opportunity to communicate with a wide audience in order to share our best practices in many years of working with Sugar and innovative discoveries on how to make work in the CRM system easier, more convenient and efficient. We had a “webinar boom” this year, and now want to share our most popular and useful webinars which were highly appreciated by Sugar users. Read more »