Author: Nikolay Bulava, CEO

In August 2019, 80% of Forrester survey respondents saw a single source of truth about the customer as a “significant” or “indispensable” factor to ensure the seamless customer experience. 43% stated that its creation across a complex IT-landscape is their top CX challenge.

We are going to show you how to quickly and effectively address this challenge and related ones, using the solutions from the SugarCRM ecosystem. Read more »

Groundbreaking Management of Time-Aware Data Allows Businesses to Rewind the Past and Forecast the Future to Better Engage with Customers

CUPERTINO, California – December 10, 2019 – SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, is driving the future of the industry as the only vendor providing customers a complete view of their data, both historical and forward-looking with its time-aware customer experience (CX) platform. Read more »

“Customization takes way too much time.”

“There is no way to solve this task without involving developers.”

“Need customization? Get ready to spend lots of money!”

What you have just read is no more than a bunch of myths about customization. In order to dispel them, we use our proven “myth buster” – Logic Builder, a cloud visual programming tool for Sugar that accelerates implementation of user stories by 10x times. Read more »