Our next version SugarCRM Hint 5.1 is now generally available! Hint provides a wide range of important, useful and actionable insights, uncovering key information at every stage of your sales, marketing, and customer service cycles. Version 5.1 focuses on increasing productivity and efficiency, to help you deliver a one-of-a-kind customer experience.
Stay Proactive with Hint Insights
We introduced the Insights capability in Hint 5.0, in which users can proactively stay updated with breaking developments, general news activity, and important signals for key accounts. Continue reading Increase Productivity with Actionable Insights in Hint 5.1
User adoption is the main reason why CRM projects fail. There are many ways to improve user adoption, and one of them is to make CRM system easier and more comfortable for users. The less time spent on routine the better user adoption is. At our SugarCRM webinar “How to Disrupt the Status Quo in Work with CRM Data”, we show increase User Adoption no matter how complex CRM data is.
Last week we hit a major milestone at SugarCRM with the release of Sugar 9. Sugar 9 encapsulates all of the awesome new features and additions to the product we’ve added over the past year.
Bundling products is beneficial both for companies and for customers. Businesses can boost cross-selling, save their marketing and distribution costs. At the same time, product bundles are popular with customers who appreciate discounts and simplicity of ordering products.
Few projects can have as big of an impact on your company as a successful Customer Relationship Management (CRM) implementation. Turning your employees into “customer experts” takes real effort but yields tremendous returns as your teams learn to create loyal advocates from your everyday customers.
Working as an account manager in banking and finance industries is quite challenging. Account managers have to deal with a large customer flow and need to perform lots of operations. Today’s complex omnichannel environment, where a lot of humans and information systems is involved, makes this work even more difficult.
Webinar is an amazing way to engage your audience and generate new leads. If you use Sugar to manage your customer relations along with GoToWebinar to host online events, you may know that integration of these tools requires either programming or special connectors with some limitations. Well, it was true, but now the things have changed – at our webinar, we show how to:
Find out how you can easily stay on top of everything and make your work in Sugar more comfortable in our new SugarCRM webinar. In the video, we show how you can turn Sugar into your personal 360° sonar in the ocean of CRM data:
Author: Nikolay Bulava, CEO
When it comes to business success, understanding customers is key.