Technical Guides on SugarCRM

How to Customize SugarCRM to Provide Control over Data Input

HowAuthor: Alexey Yaroshenko, Software Engineer

One of the criteria of data quality with a CRM system is completeness. Unfortunately, sometimes users ignore proper data input, which leads to negative consequences, such as inability to find important data when it is needed, as well as time expenditure for updating incomplete data. All these issues can be avoided, providing control over data input by a user. Let’s have a good look how to customize SugarCRM to achieve it (by the example of partitioning the field with a phone number into 3 segments). Read more »