Manufacturing is now in the middle of the fourth industrial revolution or Industry 4.0 as some call it. The growing trend of using robots, automation and information technology helps to improve product lifecycle. At the same time, the Internet made the process of getting products to market easier which led to an unprecedented increase in competition. According to Deloitte, the global competitiveness of manufacturing companies in much of Europe is expected to be static at best, and in many cases, fall by 2020. Read more »

Powerful Combination Expands Sugar Platform to Relentlessly Drive Relevant Customer Experiences that Create Customers for Life.

CUPERTINO, Calif. – May 16, 2019 – SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, announced today it has acquired Salesfusion, a leading provider of marketing automation solutions recognized in the Gartner Magic Quadrant for Lead Management. Read more »

Author: Nikolay Bulava, CEO

The comfort of work with historical data and planned actions in CRM system significantly influence common efficiency of CRM users day-to-day work and User Adoption overall.

In this short article, we compare capabilities of Salesforce Lightning Activity Timeline with Event Management Suite for SugarCRM and their features for processing history and planned actions. Read more »