How CRM Contributes to a Company’s Success: CIOs’ Perspectives [Infographic]

The role of the Chief Information Officer (CIO) in organizations continues to evolve. While new technologies are emerging rapidly, CIOs need to keep balance between innovations and budget constraints. And as innovativeness is now considered to be the basis for competitive ability, CIOs should be especially careful when choosing technical solutions for their companies. Those who take a long view and invest in innovations that ensure the biggest ROI and effectiveness will lead the way. Gartner 2016 CIO Agenda Survey found the most promising technology investments in 2016 from CIOs’ perspective.