Messaging to WhatsApp for SugarBPM

Why Use Messaging to WhatsApp for SugarBPM?

Higher Visibility

Messages sent through WhatsApp are more likely to be seen and acted upon quickly, which is essential for workflows that require timely action.

Instant Communication

Whether reaching out to a customer or coordinating with a team member, you can now deliver updates and requests instantly.

Efficient Process Flow

Ensuring that key messages are received and acted on without delay helps your processes move smoothly and efficiently.

3 Easy Steps to Get Started

With just a few simple steps, you can enable WhatsApp messaging within your SugarBPM:

  1. Install the addon’s 2 zips with the Module Loader
  2. Open Process Definition and select an Action
  3. Parametrize the Action by providing
    • WABA account connection,
    • message template name, and
    • data merge source

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