We join your and our experience, industries best practices, existing IT-landscape with appropriate CRM techs to find and implement actionable CRM innovations.
"Logic Builder ensures we are able to adapt and respond to change quickly. If a workflow changes or needs to be enhanced with additional automated functions, we have the ability to make those adjustments in just a few minutes. We save time, money and our workflows are always up-to-date."
Brant Myers
Client Services Manager,
Terradatum
"We are happy to have such a professional team as our trusted Sugar partner."
Ronald van Haaften
CEO,
APG Europe
"After implementing Logic Builder, we are able to better visualize the needs presented by our departments and can implement solutions in days as opposed to weeks or months. Ultimately, Logic Builder and Integros’ support brings developer level customization to a “point and click” level."
John Bievenour
Vice President,
The Insurance Exchange
"I put most of my time using the Timeline Viewer to understand the activities my sales team has taken with leads, existing customers and opportunities. I need to ensure we are actively servicing the customer and not letting anything go undone."
Ron Hicks
Vice President, NA Sales&Services,
API Metrology
"The tool is very visual and robust in terms of it needs to do and is very easy to implement with its visualization and ease of user experience. Not being a code developer Logic Builder has allowed me to quickly implement changes required to our system."
Jim Ramlall
Application Implementation Specialist,
Dealer-FX
"Need ToDo Viewer provides a way to view upcoming events to ensure nothing is falling between the cracks. This is especially important for our sales team that needs to be able to see their activity from different perspectives."
Brant Myers
Client Services Manager,
Terradatum
"They sent me a link to a webinar, with the exact solution I needed. It was explained in such clear and detailed steps that my pet dog could have implemented it. What was the catch? It had all been achieved with Logic Builder."
Dr. Emma Stringer
Owner,
Cantab Consulting Ltd
"Logic Builder is a native solution that allows us to configure logic of segmenting clients very flexibly."
Vladimir Popov
CMO,
Admiral Markets
"I enjoy starting my day Timeline and NeedToDo Dashboards. This is a quick look at our activity allowing me to take action if necessary."
Ron Hicks
Vice President, NA Sales&Services,
API Metrology
"I have been working with CRM business processes for more than 15 years and are used to doing advanced configuration and request new development. I have no coding skills, but after I found Logic Builder I can now perform all the customizations to SugarCRM that I previously relied on developers for such as high-performance business logic."
Lars Aagesen
Compliance Manager,
Logis Solutions
"Timeline Viewer provides a historical view of activities at a glance, no matter what type of activity it is. The type of activities or actions that are added to the Timeline are customized to reflect whatever is important to your organization. At Terradatum, this is most impactful to our sales team and support team."
Brant Myers
Client Services Manager,
Terradatum
"We are now live with automation of a number of our Waste Services processes with more in the pipeline. We are also more confident in implementing our other plans too.
This would not have been possible without SugarCRM, your help and Logic Builder tool!"
Daniel Reason
Senior Enabling Technology Officer,
West Lindsey District Council utility services
We believe that an efficient and easy-to-use CRM solution requires a robust and open CRM platform that can be both quickly implemented and customized to any future business requirements.
We do believe that implementation of user-stories is the key to get both good user adoption and high-quality data. However, strained IT-budgets and overburdened IT-teams hold back timely and cost-efficient implementation of user stories.
We challenged this status quo by designing Logic Builder for Sugar CRM. We turned programming into the visual design of algorithms to implement most user stories with much fewer efforts and costs.
CRM system and various apps collect a vast amount of raw data described customers’ journey, their experience, and state of related internal processes.
Event Management Suite turns raw data from CRM and any other applications into powerful insights-feeds that are tailored to your needs, easy-to-read, and timesaving.
Permanent changes are the reality of any company and CRM-solution must change accordingly.
