eBooks & Whitepapers

CRM Disruption Guide

CRM Disruption GuideNew digital technologies emerging from mobile, social, and big data are changing how your customers expect to interact with your company. Even if you are the best in your industry, consumers are no longer comparing you with similar businesses, but comparing you across all industries, raising the bar across the board. How can you create a better customer experience when you are using the same, uninspired CRM system as your competitors? Read more »

SugarCRM vs. Salesforce.com. Is There Any Difference? (E-Book)

SugarCRM vs. Salesforce.com. Is There Any Difference? (E-Book)If you know at least something about CRM industry, probably you’ve heard of such giants as SugarCRM and Salesforce.com. Both companies occupy a solid place on the market, have strong reputation and numerous awards, develop high-quality CRM solutions and among their customers are thousands of companies of various sizes and industries that are loyal to the brand. When you choose between two such authoritative vendors, a question can present itself: “Is there any difference at all?” The answer is given in today’s post. Read more »

Why Customers Choose SugarCRM over Microsoft Dynamics CRM (E-book)

Why Customers Choose SugarCRM over Microsoft Dynamics CRM (E-book)Today, CRM market is saturated with numerous CRM solutions. Available CRM systems can fit every taste. Still, SugarCRM and MS Dynamics CRM are among the leaders. They are both high quality systems, but on closer inspection they do have a few key differences which may influence your choice. Depending on the goals of your business, your requirements for a CRM system may vary.

There is a list of reasons why Sugar may be better for your company: Read more »