Logic Builder for CRM

How to Create an Event for a Sent or Received Email in SugarCRM

SugarCRM Tutorial: How to Create Timeline Viewer Event for a Sent or Received EmailAuthor: Anastasiia Gubanovych, CRM Consultant

In this SugarCRM tutorial, we are going to consider an example on how to create an event for a sent or received Email in Timeline Viewer using Logic Builder.

For practicing this SugarCRM tutorial, you need:

• SugarCRM instance with installed Timeline Viewer and LB Templates

• Access to Logic Builder https://logicbuilder.integroscrm.com/. Read more »

Logic Builder Cases Library. Adding Custom Validation to the Lead Conversion Procedure in SugarCRM

Logic Builder Cases Library. Adding Custom Validation to the Lead Conversion ProcedureAuthor: Sergey Zakharenko, Senior Consultant

The task described below was solved within the project of implementing a CRM system on the Sugar Enterprise 7.8 platform for TopConnect, the operator and distributor of Travel SIM, a mobile communication service for travelers.

TopConnect operates through the network of Partners in different countries and Partners are the key channel for business development. One of the key tasks in the CRM systems is to reduce the time of Partner onboarding along with respecting the requirements of the onboarding policy. Read more »